Customers are entitled to a return or exchange within 14 days of their purchase. After 14 days, we are unable to offer a refund or exchange. To be eligible for a return, items must be unused, in the same condition as when they were purchased or received (unless there is a manufacturing defect), and in the original packaging with all tags intact.

Only regular-priced items may be returned. Unfortunately, sale items, safety items (e.g., life jackets), and raw or frozen foods cannot be returned. To complete your return, you must provide proof of purchase.

Our current delivery zone is within the Lower Mainland. While we aim to deliver goods efficiently, unpredictable circumstances such as heavy Vancouver traffic, inventory discrepancies, and/or locations outside of our delivery zones may cause delays or cancellations. Bodega Pets reserves the right to cancel any undeliverable orders. Please note, we currently do not ship internationally.

For out of province orders, we may be able to accommodate! please contact us at 604-284-5070 or DM us on Instagram: @bodegapets.ca

Delivery Area : Shipping Cost / Min. purchases for free shipping:

• Richmond: $5 / $50
• Vancouver: $8 / $80
• Burnaby: $8 / $80
• New Westminster: $8 / $80
• Coquitlam, Port Moody & Port Coquitlam: $9 / $90
• North Surrey & Delta: $9 / $90
• West & North Vancouver: $11 / $100
• White Rock & South Surrey: $11 / $100